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Zomato delists restaurant, bans owner as 10-year-old girl dies after eating cake ordered online for her b – The Times of India

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A birthday celebration in Patiala for a 10-year-old girl ended in tragedy after she died allegedly from complications arising from an online cake order. The incident has sparked outrage online, raising concerns about regulations for cloud kitchens on food delivery platforms.
According to reports, the family ordered a cake through Zomato on March 24th.Soon after consuming the cake, the girl and several other family members fell ill. The young girl tragically passed away later.
Following the incident, Zomato expressed their condolences and took action against the restaurant. “We are deeply saddened by the recent incident in Patiala,” a company spokesperson stated. “We have immediately delisted the restaurant and barred the owner from operating on our platform. We are cooperating fully with law enforcement officials in their investigation.”
The girl’s grandfather revealed details of the order, highlighting inconsistencies. “The cake was ordered online around 6 pm,” he said. “By 11 pm, everyone who ate the cake was sick. We lost our granddaughter, while the others thankfully recovered.”
Police have registered a case based on the family’s complaint, suspecting food poisoning as the cause. The registered address for the bakery, “Cake Kanha,” did not match the actual location, raising concerns about a cloud kitchen operation. Additionally, billing discrepancies suggest the order might have originated from a different city entirely.
This incident has ignited criticism online, particularly regarding the lack of proper regulations for cloud kitchens on food delivery platforms. Many users are questioning the measures Zomato and similar services take to ensure the safety and legitimacy of listed vendors.

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